Shipping & Returns

Shipping

Domestic Shipping

Orders are made to order. Please allow time for production before your order ships.

Shipping costs are based on the order and destination. You will receive tracking information once your order has shipped.

Production time is separate from shipping time. Turnaround may vary depending on the item, customization, and current workload.

Local Pickup

Local pickup is available when offered at checkout. Pickup details and instructions will be provided after your order is placed.

Returns & Exchanges

Custom Orders

Because each item is custom made specifically for you, custom embroidered and personalized items are not eligible for returns or exchanges due to size, color, design preference, or change of mind.

Please review your selections carefully before placing your order.

Damaged or Incorrect Items

If your order arrives damaged or you believe you received an incorrect item, please contact Traveling Stitches as soon as possible so the issue can be reviewed.

Please include your order information and photographs of the item, if applicable.

Production & Order Changes

Because items are made to order, please contact Traveling Stitches as soon as possible if you need to make a change to your order. Once production has begun, changes may not be possible.

Questions

If you have questions about shipping, pickup, or your order, please contact Traveling Stitches at travelingstitchesaz@gmail.com.